Payment Policy
Accepted Payment Methods
At Epic Gaming Fun, we provide a variety of safe and easy payment options for your convenience:
| Payment Method | Details | Processing Time |
|---|---|---|
| Credit & Debit Cards | We accept Visa, MasterCard, American Express, and Discover cards | Processed instantly |
| PayPal | Pay securely using your PayPal account or as a guest | Immediate |
| Apple Pay | Supported on compatible iOS and macOS devices | Instant |
| Google Pay | Available on Android phones and supported browsers | Instant |
| Klarna | Offers “Buy Now, Pay Later” and payment installments (select UK/EU regions) | 1–3 business days |
All transactions are securely encrypted using SSL technology.
Payment Processing & Verification
- Instant Confirmation: Most payments are approved immediately.
- Security Checks: Occasionally, payments may be verified manually within 1–2 business hours.
- Declined Payments: If your payment is declined, you will receive an email with further instructions.
Currency and Billing Information
- Prices are listed in Pounds Sterling (GBP).
- International buyers may be subject to currency conversion fees; please consult your bank.
- Price Guarantee: Once paid, your price is locked regardless of any later changes.
Refunds & Cancellation Policy
Refund Timeframes
| Payment Method | Refund Period | Notes |
|---|---|---|
| Card Payments | 3–5 business days | Processing times depend on your bank |
| PayPal | 1–3 business days | Refund issued directly to your PayPal account |
| Klarna | Up to 5 business days | Refund applied to your payment plan |
Order Cancellation
- To cancel an order, please contact us within 1 hour of purchase via our contact page.
- If your order has already been dispatched, cancellation is not possible; please follow our returns procedure instead.
Security & Fraud Protection
- We use 3D Secure 2.0 to enhance payment safety.
- Address Verification: Billing addresses must match those on file with your card issuer.
- Suspicious transactions may be temporarily halted or canceled to protect our customers.
Payment Troubleshooting
If Your Card Is Declined:
- Double-check all card details (number, CVV, expiration date) are correct.
- Confirm with your bank that online and international transactions are enabled.
- Try alternative payment methods like PayPal or Apple Pay.
About Pending Authorizations
- Authorization holds may appear on your account but typically clear within 1–5 business days and do not represent actual charges until the payment is completed.
Need Assistance?
For any payment-related queries, please get in touch with us:
📧 support@epicgamingfun.uk
📞 +44 7700 900123