Shipping Policy
UK Domestic Shipping
Processing Time & Delivery Estimates
- Order Processing: Usually takes 1–2 business days (excluding weekends and holidays).
- Delivery Timeframe: 3–5 working days via Royal Mail Tracked, Signed For, or Parcelforce services.
- Free Shipping: Standard delivery is complimentary on all orders within mainland UK.
International Shipping Services
Delivery Estimates & Costs
| Destination | Expected Delivery | Estimated Shipping Cost |
|---|---|---|
| European Union | 5–10 business days | £9.49 – £15.49 |
| North America | 7–14 business days | £13.49 – £20.49 |
| Asia & Pacific | 10–20 business days | £16.49 – £25.49 |
| Rest of the World | 12–25 business days | £19.49 – £30.49 |
Note: Delivery times are estimates and may be affected by customs processing or local disruptions.
Customs, Duties & Taxes
- International orders may be liable for customs duties, taxes, or import fees.
- Such charges are the customer’s responsibility and are not included in our shipping prices.
- We suggest checking with your country’s customs office for specific details.
Free Worldwide Shipping
Orders over £100 GBP (after discounts) qualify for complimentary international shipping. Please note that large or heavy items might be excluded.
Order Processing Schedule
- Orders placed before 2 PM GMT will be processed the same day.
- Orders made on weekends or public holidays may require an additional 1–2 processing days.
- You will receive a tracking number by email once your package has shipped.
Important Shipping Notes
- Confirm Your Address: Please double-check your shipping details to avoid delivery errors. We cannot accept liability for incorrect addresses.
- Delivery Delays: Factors such as customs clearance, weather, or courier disruptions can delay shipments.
- Lost Packages: If your order hasn’t arrived within 10 days after the expected delivery date, please reach out to our customer support team.
Need Assistance?
If you have any questions about shipping, contact us at:
📧 support@epicgamingfun.uk
📞 +44 7912 345678